Back
Privacy Policy for Creobee
Last Updated: November 23, 2025
Thank you for visiting Creobee ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you use our website located at https://creobee.com (the "Website") and our image generation services.
By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Website.
1. Information We Collect
1.1 Personal Data
We collect the following personal information from you:
Name: We collect your name to personalize your experience and communicate with you effectively.
Email: We collect your email address to create your account, send you important information regarding your subscription, updates, and communication.
Payment Information: We collect payment details to process your subscription payments securely. However, we do not store your payment information on our servers. Payments are processed by trusted third-party payment processors (Lemon Squeezy).
Subscription Data: We track your subscription status, plan type (Basic or Pro), image credits, and usage to provide our services.
1.2 User-Generated Content
We store the following content you upload to our platform:
Logos: Images you upload to add to your generated content
Custom Backgrounds: Custom background images you upload
Generated Images Metadata: Settings and parameters for images you save to your gallery
All uploaded content is stored securely in Supabase Storage and is only accessible to you and our system for the purpose of providing our services.
1.3 Non-Personal Data
We may use web cookies and similar technologies to collect non-personal information such as your IP address, browser type, device information, and browsing patterns. This information helps us to enhance your browsing experience, analyze trends, and improve our services.
We also use OpenAI's API to generate captions for your images. The prompts you provide (niche, audience, goal) are sent to OpenAI but are not stored by us beyond what's necessary to generate your content.
2. Purpose of Data Collection
We collect and use your personal data for the following purposes:
- Account Management: Creating and managing your user account
- Service Delivery: Generating branded images with AI-powered captions
- Subscription Processing: Managing your subscription, billing, and credit allocation
- Customer Support: Responding to your inquiries and providing assistance
- Service Improvement: Analyzing usage patterns to improve our platform
- Communication: Sending you service updates, subscription reminders, and important notifications
3. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We only share your data with:
Payment Processors: Lemon Squeezy processes payments on our behalf
Storage Provider: Supabase stores your account data and uploaded content
AI Service: OpenAI processes your caption generation requests
Hosting Provider: Vercel hosts our application
All third-party service providers are carefully selected and required to maintain appropriate security measures.
4. Data Security
We implement industry-standard security measures to protect your data:
- Encrypted connections (HTTPS/SSL)
- Secure authentication with Supabase Auth
- Row Level Security (RLS) policies to protect your data in the database
- Regular security audits and updates
- Secure API keys and environment variables
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide our services. If you cancel your subscription, we will retain your data for 90 days before permanent deletion. You may request immediate deletion of your account and data at any time.
Generated images saved to your gallery are retained until you delete them or close your account.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your account and data
- Export your data (generated images and settings)
- Opt-out of marketing communications
- Withdraw consent for data processing
To exercise these rights, please contact us at [email protected].
7. Children's Privacy
Creobee is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the email address provided below, and we will take steps to delete such information.
8. International Data Transfers
Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.
9. Cookies
We use cookies to:
- Maintain your login session
- Remember your preferences
- Analyze site traffic and usage patterns
- Improve user experience
You can control cookies through your browser settings, but disabling cookies may affect the functionality of our services.
10. Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with an updated "Last Updated" date. We may notify you via email about significant changes.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
12. Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, you can contact us at:
Email: [email protected]
For general inquiries, please visit our website at https://creobee.com.
13. Compliance
Creobee complies with applicable data protection regulations, including GDPR and CCPA, where applicable. If you are a resident of the European Economic Area (EEA) or California, you have additional rights under these regulations.
By using Creobee, you consent to the terms of this Privacy Policy.